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More Spanish-speaking families seeking assistance

Crossfire Ministries says they are in dire need of bilingual volunteers
Posted at 2:57 PM, Aug 21, 2023
and last updated 2023-08-21 22:08:32-04

COLORADO SPRINGS — Crossfire Ministries operates a thrift store and food pantry in Colorado Springs and says they've seen an increase in Spanish-speaking families asking for assistance.

"We have a lot of families who come in and they just don't speak any English. And we do not always have an interpreter on board during a shift. It is a desperate need for us to be able to serve these families correctly," said Volunteer Coordinator Amy Dubar.

The nonprofit says that they've been struggling to help translate for the people coming in and that translation apps have been ineffective for them.

"We've also noticed that technology, the translation technology, does not work well with these families. One, it is not personal at all, so there's no personal connection there as well, but there is also some illiteracy issues, where they cannot read, 'talk to text' programs that translate, continued Dubar.

They're asking bilingual volunteers in the community to help them with translating. You can help by emailing Crossfire Ministries at volunteer@crossfireministries.org.

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