NewsCovering Colorado


Colorado DMV: Approximately 100,000 drivers were overcharged due to glitch

Posted at 9:21 AM, Jan 09, 2019

DENVER – The Colorado Department of Motor Vehicles said it overcharged thousands of Colorado drivers due to a computer programming mistake.

In a statement sent to News5, the DMV said the error overcharged some drivers who renewed their vehicle registrations last month.  According to the state, drivers with vehicle model years from 2014 to 2018 and model year 2010 were affected.

The DMV said it is still working to find out exactly how many drivers were affected, but DMV spokesperson Sarah Werner said it impacted an estimated 100,000 Coloradans.

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The DMV said it is testing a fix to the issue for those who have not yet renewed their December-expired registration. Werner said other vehicle owners are not affected.

“If you have a registration that expires in December, your new registration begins in January,” Werner said. “It’s because of the calendar year that this change occurred.”

Werner also said it generally overcharged vehicle owners about $50 to $120. Of course, that figure can vary depending on the age and value of the vehicle.

The state DMV said it will reach out to affected residents by mail to give them refunds.

“We apologize for this issue and are committed to making it right for those affected,” the statement read.