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Colorado unemployment payment delays to be resolved by Friday

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Posted at 12:46 PM, Apr 23, 2020
and last updated 2020-04-23 15:27:24-04

COLORADO SPRINGS — Technical issues regarding unemployment payments are causing them to be delayed and will appear in bank accounts by Friday, according to the Colorado Department of Labor and Employment.

The department addressed these issues Thursday and said that this past Sunday's filings were "the largest single file in the history of the program."

In a normal process, these claims will push to a batch process that goes to a bank. This bank will then distribute payments to individual institutions and typically people will see this in their account within 72 hours. For this week, that was not the case.

There were 95,000 benefit payment requests made on Sunday, Monday and Tuesday of this week. The department said the system is not having challenges presenting these payments and an error Wednesday night has caused these payments to be further delayed.

The department said depending on your financial institution, you should start seeing benefits Thursday or Friday if you submitted Sunday, Monday or Tuesday of this week.

News5 has had viewers reach out about an email sent out Wednesday regarding these payments. The CDLE said the email was sent out because they were alerted the payments would be going through, but an error occurred overnight.

The CDLE said another email would be sent out Thursday to give an update on these payments.

Over 298,944 Coloradans filed unemployment claims in the last five weeks and more than 67,000 initial claims were made just last week.

News5 broke down how you can apply for unemployment and spoke with the Pikes Peak Workforce Center about resources you can use to get back on your feet. For more information, click here.