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KOAA Survey: Have you had issues navigating the state's unemployment system?

thumbnail_SURVEY Unemployment FSG.jpg
Posted at 10:25 AM, Feb 25, 2021
and last updated 2021-02-26 10:11:16-05

About 135,000 Coloradans were able to reopen their unemployment claims or file new ones under the Phase 2 rollout of federal unemployment benefits since Saturday, but some people are still experiencing issues that the state says it will hopefully have fixed by the end of the week.

Have you had issues navigating the state's unemployment system? Voting has closed for this survey — here are the results:

  • 53% voted yes
  • 47% voted no

CDLE Executive Director Joe Barela said that since Saturday, the department had paid out $254 million in benefits. Since the MyUI+ system launched on Jan. 10, the state has paid out more than $668 million to 248,000 Coloradans, Barela said. And while the rollout has proved to be a lifeline for many Coloradans who have waited more than two months to receive another unemployment check, a few thousand people are still encountering issues that department officials said they are currently working to address.

Phil Spesshardt, the acting unemployment insurance division director for the CDLE, said there were several different issues affecting various types of claimants.

On Saturday, the department identified about 9,000 Pandemic Unemployment Assistance (PUA) claimants who were not receiving their extended benefits – a problem which was fixed that night.

But since then, Spesshardt said, there are more issues affecting at least 13,000 claimants – some of which involve missing payments for the last week of December, some that involve people with out-of-state IDs, others that involved Pandemic Emergency Unemployment Compensation (PEUC) claims that were wrongly being denied, and some who should have had their standard state claims denied but which were still showing a claim – which meant they were unable to file for PEUC or PUA.

Editor's note: This survey is not based on scientific, representative samples and is solely for KOAA purposes.

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