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Utility companies warn community members of imposters

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Posted at 9:56 AM, Mar 27, 2020
and last updated 2020-03-27 11:56:55-04

COLORADO SPRINGS — Some southern Colorado utility companies are warning their customers of "imposters" going door-to-door asking for personal information.

Black Hills Energy and Fountain Utilities are both experiencing calls of people posing as employees.

Black Hills Energy says their utility work is done outside of homes and businesses. If someone approaches your home asking for information, you are asked to call 1-888-890-5554 to check with the company if someone is meant to be at your home.

Black Hills Energy workers wear black shirts with a Black Hills Energy logo and carry photo identification.

Fountain Utilities says they received reports of people wearing red shirts going door-to-door, stating to home and business owners that they need to inspect or replace a meter. They said employees always carry city-issued identification and do not wear red shirts or unmarked clothing.

Always report to your utility company if you believe it is not an employee of the company. Here are some tips:

  • Always ask for photo identification before letting anyone into your home or business
  • You can always contact the company to check someone is supposed to be at your home or business
  • If someone calls claiming to be a utility worker, do not give payment information and call your utility company
  • Do not provide your social security number or credit card information to "anyone during an unsolicited phone call or unannounced visit"

Both of these companies have announced they will not suspend services during this time. For more details, click here.