COLORADO SPRINGS — The recent security upgrades to The Citadel Mall has left one Colorado Springs family with questions.
WATCH: How safety improvements at The Citadel Mall are impacting businesses and visitors
You may remember in May 2022, Makayla Anderson was in the parking lot of The Citadel Mall when she was hit by gunfire from two groups shooting at each other. She was 12 years old at the time. Anderson is now paralyzed, and her family is suing the mall and its ownership.
WATCH: Family of shooting victim sues The Citadel Mall
News5 reached out to her family to hear what they had to say about the security changes. Their attorney provided a Zoom meeting with Anderson's mom, Marjorie Bell.
"I think it took too long," said Bell. "Why did it have to take two and a half years to finally do something? The lack of care from the mall has affected my family so much and it needed to happen sooner. And I hope they do what they say they're going to do this time."
Bell said her daughter's condition remains the same as Anderson cannot walk or use her right arm.
You can watch the Zoom meeting below:
WATCH: Family of girl paralyzed at The Citadel Mall react to security changes
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