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Navy Federal Credit Union: Direct deposits ‘back to normal’

Posted at 8:50 AM, Dec 20, 2018

Navy Federal Credit Union

VIENNA, Va. – Navy Federal Credit Union said the problems involving delays with direct deposits in member accounts have been resolved.

A statement from a Navy Federal Credit Union spokesperson read:

“Some of our members began experiencing a delay in posting deposits. At this time, all deposits are back to normal. Members with account specific questions can visit a branch, call our contact center or use online and mobile banking.”

The credit union posted on its Facebook page Thursday morning that users were experiencing a “delay” involving direct deposits for members. It also said that its customer service line was not active while the problem occurred. Navy Federal still has not provided a reason for the shutdown of the phone line.

IMPORTANT UPDATE – 12:31pm ETAt this time, all deposits are back to normal. To see your latest account details, use…

Posted by Navy Federal Credit Union on Thursday, December 20, 2018

The credit union has two locations in Colorado Springs.