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iTunes phase out provides scheme for phishing emails

Scams prey on those afraid to lose their music
Posted: 2:53 PM, Jul 08, 2019
Updated: 2019-07-09 01:03:00-04
iTunes phase out phishing emails hit consumers

In your Consumer Watch, after almost two decades of helping people build their music libraries Apple says it plans to phase out iTunes. The decision has left people confused about what happens next and scammers are looking to take advantage.

Like a lot of iTunes users, Jenna Webster is confused about the upcoming phaseout of iTunes, especially after she got a suspicious email.

“I received an email that said it was from “customer Apple,” said Webster.

She opened it and got bad news.

“As of right now your account has been locked, where you can't do anything. so please click here, and you can reset your password and we'll get you all squared away,” said Webster.

Alarmed, she clicked through.

“I clicked the link and it took me to a page that looked just like my iTunes main page for Apple,” said Webster.

The page asked her to re-enter her information to restore her account, but she clicked a couple of links first.

“All of the links on that page were not working. the only thing it wanted you to do was put in your password, and we can help you out,” said Webster.

That's when she realized it was a fake site!

“They would have been able to steal all my information. I have my credit card linked to my apple id so i can make purchase,” said Webster.

Now, as Apple converts iTunes to Apple music and Apple movies longtime users are ripe targets for ripoff.

“Several older members off my family have iTunes passwords, and you get e-mails all the time from scammers who are just trying to get your information,” said Webster.

Here's a reminder to clear up some of the confusion, Apple says it will never email you asking for your password and it insists you will not lose your purchased itunes songs even once the company phases out iTunes.