NewsCovering Colorado


CSU warns customers of phone scam

Posted at 6:03 AM, Sep 30, 2019
and last updated 2019-09-30 08:03:24-04

COLORADO SPRINGS — Colorado Springs Utilities is warning its customers of recent phone scams.

Scam callers have been targeting CSU customers and asking for an immediate credit card payment or prepaid card to avoid disconnection for a past due balance.

The scammers are also claiming the money will be used to pay for a new "smart," "GPS," or "digital" meter and customers will be reimbursed in a couple months.

CSU said the scammers are using the number (719) 448-4800 fraudulently to request the payment.

CSU said they will never call to ask for card information and they do not require customers to make payments on the spot.

Springs Utilities also reminds its customers that they would never ask for social security numbers on outbound calls.

The company said if customers receive a call from a number claiming to be from CSU, take not of what is taking place during the call and report it the Federal Trade Commission at 1-877-382-4357.

For more information on possible scams, click here for a list on CSU's website.