NewsCovering Colorado


Heating-related calls for help fall 90 percent under new apartment complex ownership

Posted at 8:47 AM, Nov 14, 2018
and last updated 2018-11-14 10:47:04-05

COLORADO SPRINGS – Code enforcement in Colorado Springs says officers are seeing a dramatic reduction in the number of calls for heating problems in apartments, so far this winter.

This time last year, they had responded to 30 to 35 calls to turn on the heat when a landlord or property manager wouldn’t. This year that number is down to just 5, so far.

“The difference between last year and this year is that some of the bigger complexes changed ownership, and the new ownership is being much more responsive to tenant concerns. I’m pretty sure that’s why we’re seeing less calls for service related to the heat and the conditions in those apartments,” said Mitch Hammes of Colorado Springs Neighborhood Services

Hammes is referring to apartments formerly owned by Terry and Todd Ragan. As we reported back in May, 80 percent of all code enforcement violations in 2017 came from their properties.

The father and son sold those properties to Slipstream Properties who have made a difference by reducing the number of calls for heating-related code enforcement by 90-percent.

Slipstream paid $102 million in later May to purchase nearly 1,200 units in the following complexes.

  • Pine Creek Village Apartments
  • Shannon Glen Apartments
  • Cedar Creek Club Apartments
  • El Vecino Apartments
  • South Pointe Apartments
  • Timbers Apartments
  • New Horizons Apartments