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Have a digital copy of a movie? A service that stores them online is shutting down

Posted at 12:44 PM, Jan 31, 2019
and last updated 2019-01-31 14:44:30-05

UltraViolet

UltraViolet, a cloud computing company that stores digital copies of movies and TV shows, announced it is shutting down later this year, and there are steps you should take to make sure you don’t lose access to your movies.

The company will officially shut down on July 31, 2019, citing increased competition for services that stream and store video content.

The company is asking users to log in to their account and link your media library to a list of approved retailers. After the company shuts down, users will no longer have access to their media library.

While the company said it is not anticipating very many issues with the shutdown, it did mention that some retailers could drop out before July 31.

In the meantime, UltraViolet said it will still allow customers to make online purchases and redeem the codes before the shutdown occurs. However, those movies and TV shows will not be added to users’ media libraries and may be available only through that retailer.

Customers with additional questions can email customercare@uvvu.com or click here to view a list of frequently asked questions.