News 5 Investigates: Contractor Headaches

Posted at 8:00 AM, Oct 29, 2018
and last updated 2018-10-30 01:40:37-04

Some websites promise to do background checks and refer licensed contractors so you don’t have to spend hours doing the research on your own.

From HomeAdvisor to big-box retailers, you don’t have to look far to find a contractor for just about any job.

Earlier this year, News 5 Investigates exposed flaws in HomeAdvisor’s screening process that allowed unlicensed contractors to slip through the cracks.

Tonight at 10: News 5 shows you why referral service agencies aren’t always responsible if the contractor you hire walks off the job or does sub-par work.

We’ll also reveal the key questions all homeowners should ask contractors before writing them a check.