NewsOn Your Side


Busy hospitals turn to technology and virtual doctor visits

UCHealth Virtual Health Center staffed 24/7
Posted at 2:14 PM, Feb 10, 2020
and last updated 2020-02-10 16:14:16-05

COLORADO SPRINGS — Doctors on the front lines of providing health care in the 21st Century say technology and virtual visits will help to ease the burden on hospitals experiencing a doctor shortage at the same time as an increasing need for care from an aging Baby Boomer generation.

"So many things that people are being seen for can be seen virtually, which again helps them, helps us and can ease some of the burden," said UCHealth Urgent Care and Family Practice Doctor Ian Tullberg. "Just looking at what technology is going to be able to do for us in the upcoming future is just going to be huge."

Right now you can get care from anywhere in Colorado by utilizing a virtual visit. Visit with an expert local provider on your computer, tablet or smartphone. No drive time, no waiting room, no need to leave home. UCHealth will bill your insurance or you can elect a flat fee of $49. Patients may be any age; however, if under 18, a legal guardian must be present at the time of the virtual visit.

You do need a few basics: a computer or tablet with a working webcam, speakers and microphone or a smartphone.

You can use a Virtual Visit to address and treat many conditions, including:
Seasonal allergies
Pink eye
Sinus infection
Sore throat
Urinary tract infection

When not to use virtual visit:
If you have suffered a serious injury or have symptoms of a serious condition such as chest pain, difficulty breathing, severe abdominal pain, or have a possible emergency, go to the nearest emergency care location.

If you need a physical examination, lab work, X-rays or other procedures, you need to see a provider in person.

After you fill out the request for a Virtual Visit, UCHealth will review your medical questionnaire and history to determine if a Virtual Visit is right for you. If not, They'll recommend another option for care.

For more information including ways to sign up for a virtual visit: