NewsCovering Colorado


Nearly 1,000 call center jobs lost in Colorado Springs

Posted at 9:49 PM, Sep 04, 2018
and last updated 2018-09-05 01:07:49-04

COLORADO SPRINGS – The Colorado Springs Chamber & EDC said nearly 1,000 people have lost their jobs at call centers around the city since last December.

Centers operated by Alorica closed in December, Startrek closed in March and Conduent is expected to close in October.

However, Colorado’s low unemployment rate can be good news for affected workers, as several companies are planning to expand their workforce in Colorado Springs.

“With more of these companies expanding, they’re really going to be out there looking for folks who are really skilled and talented in these areas,” said Patrice Lehermeier, who works with the Colorado Springs Chamber & EDC.

The Workforce Development Center also said it can provide resources to those who were affected.

“When anybody loses their job it’s very traumatic,” said Jennifer Pierceall Herman, who works with the PPWDC. “So we are here to help them be able to find other opportunities and help them through that process.”

Tek Experts, Progressive, T-Rowe Price, Radial and EcoMark Solar are among several companies expanding in Colorado Springs.