Content Tagged As customers
Tagged News
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Southwest accidentally charges some fliers multiple times
August 5, 2012 7:39 PM
Southwest Airlines says it has begun filing refunds to customers who were accidentally billed multiple times for a single flight, after a half-price online ticket promotion backfired. The special sale designed to celebrate Southwest's reaching the three million mark in Facebook fans was supposed to give customers who booked flights... more » -
US Postal Service teeters financially
September 6, 2011 6:31 PM
The US Postal Service is projected to lose over $8 billion in revenue this year and on top of that they have an immediate cash flow shortage. Postmaster General Patrick Donahoe is warning that the postal service may default unless Congress approves a request to keep more than $3 billion... more » -
Yahoo email outage frustrates free service's users
April 28, 2011 3:31 PM
SUNNYVALE, Calif. (AP) - Yahoo's email service has suffered an outage that may be preventing a large number of users from getting into their inboxes. The company apologized for Thursday's breakdown without specifying how many people were affected. Twitter's online messaging service was filled with complaints about the inconvenience.... more » -
All people accounted for after thrift store partial collapse
November 27, 2010 11:05 AM
GRAND JUNCTION, Colo. (AP) - Customers and employees have safely escaped after the partial collapse of a Colorado thrift store's ceiling. Firefighters carefully searched through the rubble for several hours Friday after employees said they thought a shopper might not have made it out of the Salvation Army store... more » -
Xcel Energy working to restore power in Denver
June 8, 2010 8:05 AM
Xcel Energy is trying to find the cause an explosion at a power substation in east Denver that left about 31,000 customers without electricity. At least one explosion rocked the substation at about 6:30 p.m. Monday. A fire that sent a black plume of smoke about 60 feet into the... more » -
Power outages reported in Southern California storm
January 18, 2010 4:37 PM
More than 12,000 Southern California residents have lost power due to a heavy winter storm sweeping through the region that threatens to cause mudslides in fire-ravaged areas. Vanessa McGrady, a spokeswoman with Southern California Edison, said Monday that customers in Los Angeles and San Bernardino counties lost power. ... more » -
Colorado stores charge right amount 97% of the time
December 22, 2009 6:44 PM
A price check of thousands of items at 236 retail outlets in Colorado during the first week of December performed by Department of Agriculture employees found the correct price was charged 97 percent of the time. Each year the Colorado Department of Agriculture's Inspection and Consumer Services Division does... more » -
Post office makes house call to local seniors
December 3, 2009 1:59 PM
The postal service in Colorado Springs is making it easier for some seniors in our community to get their holiday packages sent. Rather than having to wait in line at the post office, the residents of the Belcaro Senior Apartments had the post office come to them this morning.... more » -
Pueblo chosen as site for new power plant
October 1, 2009 4:56 PM
Black Hills Energy has announced plans to build a multi-million dollar power plant in Pueblo. However, the project is still in negotiations. The plant could cost between $425 to $515 million. It would be located near the airport in Pueblo's industrial park. Black Hills Energy says the project could... more » -
FAA says airlines are no longer its 'customers'
September 17, 2009 3:50 PM
Airlines will no longer be called "customers" of the agency that regulates them. Randy Babbitt, the new Federal Aviation Administration chief, said Thursday that the agency will stop calling air carriers its "customers" - a practice adopted by the Bush administration. Babbitt also announced a series of initiatives aimed at... more »
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