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• Here's a reminder about common scams from the BBB Play Video

  December 10, 2012 7:13 PM

  The holidays are a time for memories, but all too often those memories are marred by scams. We set out to find ways to keep those memories happy by uncovering some common scams. "There are always new twists on old scams," said Katie Carrol, Director of Public Relations for... more »

• Cyber scammers target Southern Colorado Play Video

  November 30, 2012 9:23 PM

  COLORADO SPRINGS - Online shoppers beware, international scam artists seem to be targeting our community this week. They are making cold calls to individual homes and cell phones saying they are from "Microsoft Windows." Scarlett Millsaps recently got that call. "They told me that they are with Microsoft... more »

• Alleged fraud victims speak out in auto body investigation Play Video

  September 6, 2012 1:32 AM

  Colorado Springs Police spent Wednesday in and out of two auto repair shops east of downtown investigating possible fraud. CSPD's Financial Crimes Unit sent a tactical enforcement team and a crime lab truck to Springs Transmission & Automotive and Springs Converter, located at 3310 Chelton Loop. They issued three... more »

• Debit card discontent Play Video

  October 7, 2011 5:54 PM

  Beginning in 2012, Bank of America customers who use their debit cards for purchases will have to pay an extra $5 monthly fee. Wells Fargo and Chase are testing a similar $3 fee. Katie Carrol of the Colorado Springs Better Business Bureau encourages customers who are unhappy with the... more »

• BBB warns of 9/11 scams

  September 9, 2011 12:30 PM

  Scam artists can come out at the most tragic times trying to make quick buck, even for the 10th anniversary of the September 11th, 2001 terrorist attacks. Now the Southern Colorado Better Business Bureau is warning people to make sure the organization they're donating to is reputable. What you need... more »

• Leaders versus cheaters

  June 9, 2011 9:09 PM

  Some believe Sherron Watkins blew the whistle on energy giant, Enron, before the company collapsed. The Better Business Bureau of Southern Colorado invited Watkins to speak at the Small Business Day event that was held at the DoubleTree Hotel in Colorado Springs. Watkins talked about the importance of integrity,... more »

• BBB: Beware of scams in the wake of burst water pipes

  February 3, 2011 7:54 PM

  The Better Business Bureau of Southern Colorado is warning people to beware of potential scammers looking to capitalize on the rash of broken water pipes and flooding related to this week's severely cold temperatures. "They're opportunists," said Katie Carrol with the BBB. "They're going to know that people are... more »

• Protect yourself when shopping online

  December 6, 2010 7:42 PM

  Some new numbers show an increase of online shopping as much as 36% from last year during the Christmas season. But not all of us may have such a happy holiday. "A lot of people bought online, more than predicted." explains Katie Carrol with the Better Business Bureau of Southern... more »

• Better Business Bureau ranks members differently

  November 16, 2010 7:59 PM

  You may not know this, but the Better Business Bureau gives member businesses higher rating points than non-members. Because of that Connecticut's Attorney General is pushing the BBB to stop this so called "pay for play" setup, and wants it to be fairer. The Better Business Bureau in Colorado Springs... more »

• Top 10 consumer complaints statewide and locally

  March 18, 2010 6:20 PM

  Top Southern Colorado Consumer Complaints filed with the Better Business Bureau in February 2010: Top Complaint by Industry 1. Vacation Time Share 19 2. Magazine Subscription Agents 15 3. Mail Order and Catalog shopping 9 4. Immigration/Naturalization Consultants 7 5. Auto Dealers - Used Cars 6 6. Windows -... more »

• New credit card laws protect and restrict

  February 22, 2010 9:52 PM

  Say good-bye to random interest rate hikes. Say hello to processing fees, annual fees, and fees we haven't even heard of yet. The new U.S. credit card act goes into effect Monday, protecting millions of consumers from what some call predatory practices by credit card companies. With those... more »

• Warning: Haiti relief scams already cropping up

  January 14, 2010 12:12 PM

  The FBI, Better Business Bureau and software security companies are all warning web users to use care in choosing organizations to send money to for haitian relief. Security giant Symantec says about 24 hours after a major disaster, spam and phishing e-mails start popping up. But experts warn it's... more »

• Protecting Yourself When Trying to Get Out of Debt

  October 15, 2009 7:45 PM

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