Scammers are impersonating car repairmen here in Colorado Springs. These are men working out of the back of their own cars, offering quick fixes to people with obvious damage.
They have all of the right paperwork to show for it, fliers, business cards, even one man claiming to be the owner. But little did the latest victim know, that information was stolen from right under the real owner's nose.
Art Hanson, owner of Bumper Doc in Colorado Springs, says two men came into his repair shop on Tuesday, claiming to be from a local insurance agency.
"They're asking for fliers so they could tell people, their own clients, here go to Bumper Doc, we'll save on loss ratio, so they knew the industry terms," Hanson said.
But according to surveillance video, the moment Hanson bends under the desk to grab more fliers, one of the gentlemen begins to take all of his business cards.
"It did feel very funny, and we even had a customer in the lobby and afterward, she said, did that seem weird?" he said.
It wasn't until two days later when a customer came into the shop asking them to fix the repairs that Bumper Doc had allegedly made the night before in an Albertson's parking lot.
"Saying I'll fix that bumper for you for a couple hundred dollars, I have the tools in my trunk, I can do it right now," he said.
The victim ended up paying the con artist $250 to make the quick repairs on his car while he went inside to grocery shop.
"It was getting late and he said oh yeah, if you do have any quality issues just come into the shop and we'll take care of you," he said. "This is not Bumper Doc. Bumper Doc does not do any work outside, it is not a controlled environment per any of the regulations that we're governed with," he said.
That's when Hanson pieced it all together.
"We're trying to build up a good reputation here and to have someone out there misrepresenting us, it's not only not good for us, it's not good for the body shop industry, it reflects well, because there are so many good legitimate shops out there," he said.
Moving forward, he hopes to use this as a lesson for others.
"Make sure that you're dealing with a legitimate company, not somebody just working out of the trunk of their car representing someone else," he said.
If the same thing has happened to you, you are asked to come forward and call police immediately.
Remember if you get an uneasy feeling about car repairs, don't be afraid to ask for more paperwork, references or wait to get a second opinion.