Colorado Springs homeowners clean up after "catastrophic" hail s - KOAA.com | Continuous News | Colorado Springs and Pueblo

Colorado Springs homeowners clean up after "catastrophic" hail storm

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The cleanup continues in the aftermath of last week's hail storm on the south end of Colorado Springs. 

Insurance companies say they've seen so much damage, they are now calling it a catastrophic weather event.

"It just sounded like literally someone was throwing baseballs at my house!" Sharon Navarrette said. 

This house on the eastern edge of Colorado Springs took a beating during the storm.

"I started running from room to room and the hail was just hitting and I was expecting every window to shatter," she said.

A family room window, a skylight, a car, and even her sunflowers, destroyed.

"It wasn't a tornado but the damage that it did to homes was almost as devastating," she said.

A storm so big, insurance companies have now classified it as a catastrophe.

"Anytime that there's a significant number of claims like this, it will reach a threshold between a storm and the number of claims in a given area in which we categorize a catastrophe," Rich Johnson, a spokesman for USAA said.

That's why USAA has deployed its Catastrophe Response Team in the JCPenny parking lot off of Powers. The last time they needed this type of response in Colorado Springs was after nearly 500 homes were destroyed in the Black Forest Fire three summers ago.

"We want a convenient place for them to be able to drive up, maybe have a cold drink, bottle of water and start their claim," Johnson said.

USAA alone has already received more than 15,000 hail damage claims.

"Auto body shops, glass shops, roofing repair companies, they're going to see an influx in volume, and so really having that patience, materials are going to get low," he said.

With an estimated $40,000 worth of damage done to Navarette's house, she says she's just grateful she has the insurance to cover it.

"We will rebuild, they will get the new roof on and repaint our house and everything and have it looking like it's supposed to be when we bought it," she said.

Moving forward, insurance companies recommend you file your claims online whenever possible, do what you can to prevent further damage to your property, make sure you document those repairs and be patient along the way.

They say it could still be a matter of several weeks before the entire city has cleaned up.

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