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Mar 18, 2010 10:14 PM by James Jarman

Top 10 consumer complaints statewide and locally

Top Southern Colorado Consumer Complaints filed with the Better Business Bureau in February 2010:

Top Complaint by Industry

1. Vacation Time Share 19
2. Magazine Subscription Agents 15
3. Mail Order and Catalog shopping 9
4. Immigration/Naturalization Consultants 7
5. Auto Dealers - Used Cars 6
6. Windows - Installation/Service 5
7. Check Printing 5
8. Property Management 5
9. Appliances - Major - Repair 4
10. Roofing Contractors 3

You can file a complaint with rthe Better Business Bureau here.



-----------------Top complaints filed with the From Colorado Attorney General's Office-----------------

 Type of business & Complaints
1 Rebate offers 631
2 Utility complaints (cable and satellite television) 254
3 Roofing and gutter contractors 193
4 Health food and nutritional supplements 145
5 Timeshare resales and vacant lot resales 129
6 Computer training 113
7 Magazine subscriptions 110
8 Tanning salons 109
9 Personal care products 108
10 Telephone (Cell phones and equipment) 75

By business, the top 10 complaint-getters for 2009 were:
 Business & Complaints
1 National Energy Rebate Fund 627
2 DirecTV 169
3 Claim Specialists, Inc. 161
4 Timeshare Rescue 124
5 GNS, Inc. 119
6 Video Professor, Inc. 112
7 At the Beach 109
8 Dazzle Smile 103
9 Dish Network 73
10 Qwest 60

During January and February 2010, Colorado consumers filed 604 complaints with the Office of the Attorney General. The top 10 types of complaints were:

 Type of business & Complaints
1 Rebate offers 185
2 Personal care products 88
3 Utility complaints (cable and satellite television) 83
4 Tanning salons 79
5 Financial (banks) 28
6 Telephone (Cell phones and equipment) 24
7 Franchised automobile dealers 23
8 Telephone equipment and systems dealers 23
9 Business consultants 22
10 Financial (consumer finance and loan) 21

By business, the top 10 complaint-getters for January and February 2010 were:

 Business & Complaints
1 National Energy Rebate Fund 130
2 Dazzle Smile 87
3 At the Beach 78
4 Hort Financial Services 54
5 DirecTV 51
6 Dish Network 27
7 Corporate Acquisitions Group 22
8 Qwest 19
9 Vacation Ventures 19
10 Video Professor, Inc. 15

If a consumer believes they have been defrauded or victimized by a Colorado business or nonprofit, they can file a report by visiting the Colorado Attorney General's Office.  Also by calling 1-800-222-4444 or sending an e-mail to stop.fraud@state.co.us

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