Posted: Feb 7, 2011 8:02 PM by Jeannette Hynes
Updated: Feb 8, 2011 7:10 AM
Southern Colorado is bracing for sub-zero temperatures again, but many people are still trying to deal with last week's arctic blast.
Jeremiah Erickson is back in his apartment on Briargate Parkway and Lexington Drive, have five days of no heat or water. Workers have been in and out of his place making repairs, and some people are still out of their apartments.
Erickson recalls a Thursday night phone call. "We got a call at eight p.m. saying that if we valued anything in our apartment, we should come grab it because our ceiling was going to collapse the next day, so that made the adventure more fun knowing all of our belongings were about to be destroyed," remembers Erickson.
His ceiling and belongings remained in tact, but some of his neighbors at the Sagebrook Apartments aren't so lucky.
"We really thought we could knock it out within a couple of days with the resources that we threw at it. That didn't happen. Day three it becomes a clearer picture of how bad it really is," explains Pat Stanforth, Griffis/Blessing Senior Vice President.
Griffis/Blessing requires tenants to carry renters insurance at all of its properties. Most policies pay for hotel stays while people are displaced from their apartments in situations like this one. Griffis/Blessing has given rent credit for people who had to stay in hotels past day three. Also, the front office has been sending daily emails, updating people about the status of their apartments.
"We felt like communication wasn't quite accurate, and we feel one email a day isn't quite enough when you're without heat and water," says Erickson, who adds he wants to get out of his lease.
"There's always going to be somebody that's going to think you've never done enough, and some days you felt like you couldn't do enough," says Stanforth. She says her management team is going to take time early this week to assess what they could have done better in this situation. She mentions communication is definitely on the top of the list.
In the meantime, those who are back at Sagebrook Apartments are being reminded by management to take care of the pipes for the upcoming week: leaving water running, opening cabinets, and turning on the thermostat no lower than 65 degrees.