Technology

Mar 13, 2013 4:17 PM by Juice Godfrey

Level 3 to pay nearly $1M over rural service

DENVER (AP) - Colorado's Level 3 Communications has agreed to pay nearly $1 million to federal regulators under an agreement aimed at improving the reliability of its telephone service in rural areas.

The deal announced by the Federal Communications Commission Tuesday ended an investigation into the Broomfield company and established tougher standards for its rural service.

The FCC said Level 3 would voluntarily pay $975,000 and would pay another $1 million if it misses quarterly benchmarks.

The benchmarks require that Level 3 get its call completion rate in rural areas to within 5 percent of the rate in urban areas. It also must tell the FCC about how its intermediate providers are performing and help in any investigations of those carriers.

Level 3 says it supports rooting out carriers responsible for any bad service.

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