Nov 16, 2010 7:59 PM by Stephanie Collins

Better Business Bureau ranks members differently

You may not know this, but the Better Business Bureau gives member businesses higher rating points than non-members.

Because of that Connecticut's Attorney General is pushing the BBB to stop this so called "pay for play" setup, and wants it to be fairer. The Better Business Bureau in Colorado Springs says it's true, members do get additional points; but claim it's a small amount, and they have to earn it.

"It's a fair system, the 4 points out of 90, for being accredited businesses because these businesses have been thoroughly vetted, they have to sign a contract to say that they will mediate or arbitrate, if they don't they're revoked," explains bbb ceo, carol odell.

The BBB adds that all of their rating methods are fully disclosed on their website. To view them, click here.


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