Video Story
Watch VideoMail delivery problems in one Springs neighborhood
Story By: Abby Lane
Source: KOAA
When Deborah Lane checks her mail, something is missing about once a month.
"It's our bank statements, and our credit card statements," she said. "It's our personal information."
Lane says it's been happening for years. She often gets her neighbors mail. Hers usually turns up at their house, except one month.
"We've had to close our bank account and open a new one because somebody didn't give us a statement from our bank," she said.
"We do have a misdelivery problem, just because the amount of mail and the amount of addresses," said U.S. Postal Service spokesperson, Ron Perry.
"That's an isolated problem that we have taken a few additional measures to get corrected and are currently working on it as we speak," he said.
If you are having misdelivery problems, call 1-800-ASK-USPS.
